21 February 2008

Cognos 8 Business Intelligence - Extend BI: Events and Alerts

IBM Business Intelligence BI Software : Cognos 8 Business Intelligence - Extend BI: Events and Alerts

Cognos 8 BI business event management tracks significant events that need attention. It monitors these events and uses decision-process and business-process automation to compress the time to action and resolution.

Definition of events and tasks

  • Using event conditions and agents, specify the events to be monitored and the tasks to manage them.
  • Manage events in context to ensure appropriate responses are carried out at each stage of the event lifecycle—new, ongoing, or resolved.

Decision-based issue resolution

  • Users are notified of events via email alerts or through dynamic Web portal headlines.
  • Provide contextual event information by embedding or linking reports, metrics, and event history.
  • Through multiple-alert messaging, ensure that a single event results in different messages being generated for all affected issue owners.

Business-process issue resolution

  • Initiate an automated response when human intervention is not required.
  • Business processes include initiating a Web Service application or stored procedure.

Event lifecycle tracking

  • Automated reports show all ongoing events and their status for easy tracking.
Source: For more information, please visit Cognos websit http://www.cognos.com/products/cognos8businessintelligence/business-event-management.html

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