IBM Business Intelligence BI Software : Cognos 8 Business Intelligence - Extend BI: Events and Alerts
Cognos 8 BI business event management tracks significant events that need attention. It monitors these events and uses decision-process and business-process automation to compress the time to action and resolution.
Definition of events and tasks Using event conditions and agents, specify the events to be monitored and the tasks to manage them.
Decision-based issue resolution
- Users are notified of events via email alerts or through dynamic Web portal headlines.
- Provide contextual event information by embedding or linking reports, metrics, and event history.
- Through multiple-alert messaging, ensure that a single event results in different messages being generated for all affected issue owners.
Business-process issue resolution
Event lifecycle tracking
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